This Privacy Policy explains how laju8 collects, uses, discloses, and safeguards your personal information when you use our platform. We are committed to protecting the privacy of all Malaysian players in accordance with applicable data protection legislation.
laju8 built its data practices around six core principles. These principles govern every decision we make about how your personal data is handled.
laju8 collects only the personal data necessary to operate the platform, verify your identity, process payments, and meet our regulatory obligations. We do not collect data speculatively.
All personal data held by laju8 is protected using industry-standard encryption at rest and in transit. Access to player data within our organisation is restricted on a need-to-know basis.
laju8 does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data is never a commercial product.
Every instance of personal data processing at laju8 has a documented lawful basis — primarily contractual necessity, legal obligation, or legitimate interests balanced against player rights.
Personal data is retained only for as long as necessary for the purpose for which it was collected, or as required by applicable law. laju8 operates scheduled data deletion cycles.
Malaysian players have the right to access, correct, and request deletion of their personal data. laju8 provides clear channels to exercise these rights without unnecessary barriers.
This Privacy Policy ("Policy") is published by laju8 ("laju8", "we", "us", "our") and applies to all personal data collected through the laju8 website at laju8.asia, including all pages, subdomains, and gaming products accessible through the platform (collectively, the "Platform").
This Policy describes the categories of personal data laju8 collects, the purposes and legal bases for which we process that data, how we share it, how long we retain it, and the rights you hold in relation to your personal information. By registering an account with laju8 or using any part of the Platform, you acknowledge that you have read and understood this Policy.
This Policy should be read alongside the laju8 Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and laju8.
laju8 is the data controller in respect of personal data collected through the Platform. As data controller, laju8 determines the purposes and means by which your personal data is processed. Where laju8 engages third-party service providers who process data on its behalf, those providers act as data processors under written agreements that restrict their use of your data to the purposes specified by laju8.
For any privacy-related queries or requests, you may contact the laju8 data protection team via the contact details provided in Section 15 of this Policy.
laju8 collects personal data in the following categories:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad / passport number, photograph | Provided by you at registration and KYC |
| Contact Data | Malaysian mobile number, email address | Provided by you at registration |
| Financial Data | Bank account details, eWallet identifiers (Touch n Go, Boost), FPX transaction references | Provided by you during deposit/withdrawal |
| Transaction Data | Deposit and withdrawal history, bet records, game session logs, wallet balance | Generated by your Platform activity |
| Technical Data | IP address, device type, browser, operating system, session duration | Collected automatically via server logs and cookies |
| Usage Data | Pages visited, game categories accessed, click paths, time on site | Collected automatically via analytics |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Generated during contact with laju8 support |
laju8 does not intentionally collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) except where strictly required by applicable identity verification regulations, in which case such data is handled with enhanced safeguards.
laju8 uses the personal data it collects for the following purposes:
laju8 processes personal data on one or more of the following lawful bases:
laju8 may share your personal data with the following categories of third parties, strictly for the purposes described in this Policy:
laju8 does not sell, lease, or otherwise commercially transfer your personal data to any third party.
laju8 operates infrastructure and engages service providers that may be located outside of Malaysia. Where personal data is transferred internationally, laju8 takes steps to ensure that appropriate safeguards are in place — including contractual clauses that impose data protection standards equivalent to those applicable in Malaysia. By using the Platform, you acknowledge that your personal data may be processed in jurisdictions outside Malaysia in accordance with the safeguards described in this section.
laju8 uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that allow laju8 to recognise your browser, maintain your logged-in session, and collect usage analytics.
You can control non-essential cookies through your browser settings. Disabling certain cookies may affect Platform functionality.
laju8 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Notwithstanding these measures, no internet transmission or electronic storage is completely secure. laju8 cannot guarantee absolute security, and players are encouraged to protect their own accounts by using strong passwords and enabling 2FA.
laju8 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Indicative retention periods are as follows:
Following the applicable retention period, personal data is securely deleted or anonymised.
As a laju8 player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact laju8 using the details in Section 15.
laju8 will respond to verified rights requests within thirty (30) days. Identity verification will be required before any access, correction, or deletion request is processed. Certain rights may be limited where laju8 has an overriding legal obligation to retain data — for example, AML record-keeping requirements.
The laju8 Platform is strictly for individuals aged 21 and above. laju8 does not knowingly collect personal data from persons under the age of 21. Where laju8 discovers that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be suspended. If you believe that laju8 has inadvertently collected data from a minor, please contact us immediately using the details in Section 15.
Age verification is conducted at registration using documentary identity verification. laju8 reserves the right to request additional proof of age at any time during the account lifecycle.
With your consent, laju8 may send you promotional communications about bonuses, new game launches, seasonal promotions, and other laju8 platform news. These communications may be delivered via SMS to your registered Malaysian mobile number or via email. You may withdraw your consent to marketing communications at any time by updating your notification preferences in your laju8 account settings, or by contacting the laju8 support team.
Withdrawal of marketing consent does not affect the lawfulness of any marketing communications sent prior to withdrawal, nor does it affect laju8's right to send service-related communications (such as account security alerts, transaction confirmations, and KYC requests) that are necessary for the operation of your account.
laju8 reserves the right to update this Privacy Policy at any time. Where material changes are made, laju8 will publish the revised Policy at laju8.asia/privacy-policy with an updated "Last Updated" date and, where reasonably practicable, provide notice to registered players via email or in-account notification. Your continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of the changes.
We encourage you to review this Policy periodically. The most current version will always be available at laju8.asia/privacy-policy.
For any questions, requests, or complaints regarding this Privacy Policy or laju8's handling of your personal data, please contact the laju8 data protection team via live chat (available 24/7 from your account dashboard) or by email. Our contact email address is published as plain text on the laju8 website: [email protected].
laju8 will acknowledge privacy-related requests within 5 business days and aim to provide a substantive response within 30 days. If you are not satisfied with laju8's response to a privacy complaint, you may have the right to escalate the matter to the relevant data protection authority in your jurisdiction.
laju8 protects every Malaysian player's personal data to the highest standard. Create your account with confidence — your MYR, your identity, and your privacy are in trusted hands.
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